Juice Jack’s privacy policy covers the collection and use of personal information that may be collected by Juice Jack anytime you interact with Juice Jack, such as when you visit our website, when you purchase Juice Jack products and services, or when you call our sales or support associates. The following information outlines what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Juice Jack products you own. We may also collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service. Juice Jack email messages may use a “click-through URL” linked to content on the Juice Jack website. When a customer clicks one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
Juice Jack’s website does not use “cookies” but, as is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Juice Jack will not use the information collected to market directly to that person. Juice Jack’s website has links to the sites of other companies. Juice Jack is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Juice Jack does not sell or rent your contact information to other marketers. However there are times when it may be advantageous for Juice Jack to make certain personal information about you available to companies that perform work for Juice Jack to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Juice Jack’s policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Juice Jack website.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary. Juice Jack may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.
If you have questions or concerns about Juice Jack’s Customer Privacy Policy or data processing, please contact us: Juice Jack Ltd, Sterling House, Station Road, Gerrards Cross, SL9 8EL, UK
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